RMN Therapy offers counselling for trauma, depression, athletes and first responders, with online care and useful resources across 22 pages.

Do I need a referral to see a counsellor?

No. You do not need a GP referral or a Mental Health Care Plan to make an enquiry or begin counselling with Rikki-May Nielsen. Some clients choose to speak with their GP alongside therapy, but it is not a requirement. You can reach out directly whenever you are ready.

What can I bring to counselling?

Anything that is weighing on you. Common reasons people reach out include anxiety, low mood, stress and burnout, grief, relationship difficulties, life transitions, and the lasting effects of difficult or overwhelming experiences. You do not need a diagnosis or a neat label for what you are going through. If something is affecting how you feel or function, it is worth talking about.

What is trauma-informed counselling and why does it matter?

Trauma-informed counselling recognises that overwhelming experiences can shape the nervous system, relationships and sense of self. Rather than asking what is wrong with you, the counsellor is curious about what has happened to you. Sessions move at your pace, and you stay in charge of what you share and when. This matters because feeling safe is the foundation that makes any deeper change possible.

How long does counselling take?

There is no fixed number of sessions. Some people come for a short series to work through a specific situation, while others choose ongoing support over months or longer. We will review how things are going together and adjust as your needs change. You are never locked into a set course.

Are sessions confidential?

Yes. What you share in sessions is kept confidential. The only exceptions are where there is a serious risk to your safety or someone else's, or where the law requires disclosure. These limits are explained clearly so there are no surprises.

Do you offer online counselling?

Yes. Rikki-May Nielsen offers online counselling across Australia, so you can attend from home, while travelling, or if you live outside the Tweed Coast. Online sessions follow the same trauma-informed approach as in-person work. You only need a private space and a reliable internet connection.

What happens in the first session?

The first session is a conversation, not an assessment. We talk about what has brought you to counselling and what you hope might change. There is no pressure to share everything at once. It is also a chance for you to sense whether the approach feels right for you before committing to further sessions.

Current fees are confirmed when you make an enquiry, as they may change over time. Reach out through the contact page and you will receive clear, up-to-date information before you book anything. There is no cost to making an enquiry.

Do you offer a free consultation?

Yes. Before you book a session, you are welcome to a complimentary 15-minute phone consultation. It is a chance to ask questions, get a sense of how I work and decide whether counselling with me feels like the right fit. There is no obligation to book afterwards.

Is this a crisis or emergency service?

No. Rikki-May Nielsen is not an emergency or crisis service. If you or someone else is in immediate danger, call 000. For 24/7 support, call Lifeline on 13 11 14. If you are in crisis right now, please use these services first, and know that counselling can be a helpful next step when the immediate crisis has passed.

How do I get started?

You can make an enquiry through the contact page on this site. There is no obligation in reaching out. A first conversation simply helps you decide whether counselling feels like the right fit. You are welcome to ask any further questions before you book a session.

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Frequently Asked Questions

Questions before you begin

Starting counselling often raises practical questions. These answers are here to help you feel clearer before you reach out, but you are always welcome to ask anything that isn't covered here.

Still have a question? You are welcome to make an enquiry without obligation.

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